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TELEMEDICINE OFFICE VISITS AVAILABLE

To help keep you safe from coronavirus (COVID-19), telephone, telemedicine, and patient portal messaging is available. Learn more.

Welcome to Internal Medicine West

Temporary Office Hours

Please note our office hours are temporarily changing. Our new hours are 7:15 a.m. to 4 p.m. Monday through Friday.

COVID-19 UPDATE: Please notify us in advance of your appointment if you’re sick or have been exposed to anyone with Coronavirus so we can prepare for your arrival.

Internal Medicine West is committed to delivering comprehensive, high quality health care and disease prevention. We listen to you, value your needs and act as your advocate for better health. We understand you have a choice about your primary care provider, and we consider it a privilege to serve your medical needs.

Our practice is a proud member of Covenant Health, the region’s top performing healthcare network whose mission is to improve the health of the communities we serve. We pledge to put our patients first every day, and strive for excellence in everything we do. We welcome you to learn more about our practice and to trust your care to us.

This facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Click here to learn more.

Services Quick Links

Internal Medicine West provides excellent medical care for adults 18 years and older, with urgent, same-day appointments available when you need it most.

  • Diagnosis and treatment of chronic health conditions
  • Treatment of acute illnesses and injuries
  • Annual, sports, and employment physicals
  • Patient education and counseling on wellness and disease prevention
  • Outpatient Services at Parkwest Medical Center

Click here for a complete listing of our primary care services.

Patient Resources

Thank you for choosing Internal Medicine West for your healthcare needs. We’re here to provide excellent medical care for your family.

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Congratulations Dr. Joel Norman!

Keep checking back as we feature more of our 2020 Top Docs.Congratulations to Dr. Joel Norman for his 2020 recognition as a Neurological Surgeon Top Doc in Cityview Magazine’s Top Doc issue! Read all about it: www.tnbrainandspine.com/norman-named-top-doc
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Thank you, Pellissippi State Community College for your donation. We appreciate your partnership!This past week, Pellissippi State delivered its first 200 transparent plastic face shields for Covenant Health of East Tennessee. After finishing the production of 3D-printed headbands for the statewide effort spearheaded by Gov. Bill Lee, the MegaLab on the college's Strawberry Plains Campus began making entire face shields for local health care professionals at Covenant Health.

Pellissippi State will turn its attention to creating face shield kits for the college's Nursing students to use in labs this summer and fall, but will resume fulfilling Covenant Health's order of 2,000 face shields after that.

Read the full story at tiny.cc/jhikpz!
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Tami B. is today's #everydayhero! Tami is a business support analyst in our IT department, and she helps maintain the safety and security of our electronic health record software. Thanks for all you do, Tami! ... See MoreSee Less

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Enjoy East Tennessee and Good Health.

Learn more about our comprehensive primary care services.

Internal Medicine West News

  • Telephone, Telehealth, and Patient Portal Messaging Available During COVID-19

    To ensure the health and safety of our patients and staff from the risk of coronavirus (COVID-19), whenever possible, we’re recommending telephone, telehealth (Doxy.me) and direct messaging with your providers via MyCovenantHealth. This service is for established AND new patients. Here are some frequently asked questions and answers about these types of visits: How are 

  • Welcome Connie Hamilton, FNP-BC

    We are proud to welcome certified family nurse practitioner Connie Hamilton to our primary care team at Internal Medicine West. 

  • Welcome Tricia Underwood, FNP-BC

    We are proud to welcome certified family nurse practitioner Tricia Underwood to our primary care team at Internal Medicine West. 

  • Dealing with Diabetes

    Andrew Goins, DO of Internal Medicine West discusses diabetes and the importance of closely monitoring it with the help of a primary care provider. 

Read more stories on the Internal Medicine West blog .