scroll to the top of page


To help keep you safe from coronavirus (COVID-19), telephone, telemedicine, and patient portal messaging is available. Learn more.

Welcome to Internal Medicine West


Please note our office hours are temporarily changing. Our new hours are 7:30 a.m. to 4:30 p.m. Monday through Thursday and 7:30 a.m. to 4 p.m. on Friday.

Please notify us in advance of your appointment if you’re sick or have been exposed to anyone with Coronavirus so we can prepare for your arrival.

Internal Medicine West is committed to delivering comprehensive, high quality health care and disease prevention. We listen to you, value your needs and act as your advocate for better health. We understand you have a choice about your primary care provider, and we consider it a privilege to serve your medical needs.

Our practice is a proud member of Covenant Health, the region’s top performing healthcare network whose mission is to improve the health of the communities we serve. We pledge to put our patients first every day, and strive for excellence in everything we do. We welcome you to learn more about our practice and to trust your care to us.

This facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Click here to learn more.

Services Quick Links

Internal Medicine West provides excellent medical care for adults 18 years and older, with urgent, same-day appointments available when you need it most.

  • Diagnosis and treatment of chronic health conditions
  • Treatment of acute illnesses and injuries
  • Annual, sports, and employment physicals
  • Patient education and counseling on wellness and disease prevention
  • Outpatient Services at Parkwest Medical Center

Click here for a complete listing of our primary care services.

Patient Resources

Thank you for choosing Internal Medicine West for your healthcare needs. We’re here to provide excellent medical care for your family.

Facebook Feed

FRIDAY NIGHT, April 10 we will have “Light the Night” prayer in the LeConte Medical Center Parking Lot. We encourage you to come between 7:45 pm & 8:10 pm as we all “Light the Night” with our car flashers and pray for the Healthcare Workers once again! Please enter the front entrance: we will begin in parking lot A and move around the building as the lot fills up. Invite your friends to join us! Pastor Tom will be LIVE on FB at 8:15 pm. And PLEASE STAY IN YOUR CARS!

... See MoreSee Less

View on Facebook

Check out our new interactive chat assistant that screens for COVID-19 symptoms or connects you with a nurse from the comfort of your home! ... See MoreSee Less

View on Facebook

Claiborne Health and Rehabilitation staff got creative to help patients share how they're doing with their family members while they aren't able to visit at this time. ... See MoreSee Less

View on Facebook

Timeline PhotosUse a cloth face covering in public to reduce the spread of COVID-19.
Your cloth face covering should:

✔️Reach above the nose, below the chin, and completely cover the mouth and nostrils
✔️Fit snugly against the sides of the face
✔️Be made of multiple layers of fabric that you can still breathe through
✔️Be able to be laundered and machine dried without damaging the material or shape

Do not buy surgical masks to use as a face covering. Those are intended for healthcare workers and first responders. Many items you may already have in your home can be used to create face coverings. Try creating a cloth face covering using bandanas, ski masks, washable napkins, or dish towels.
... See MoreSee Less

View on Facebook

As the largest employer in the East Tennessee region, Covenant Health of East Tennessee hires many of our outstanding Pellissippi State Community College graduates working in the healthcare industry. Covenant Health and its member hospitals have been recognized both nationally and regionally for quality and excellent patient care.

We thank the dedicated employees and physicians throughout Covenant Health who serve their patients with expertise and compassion, especially during these extraordinary and uncertain times. #psGiveGratitude

Covenant Health is grateful for all the patients and families who are counting on them during this challenging time. “If you have chosen one of our member organizations to provide care for you or your family, we appreciate the trust and confidence you have placed in us.” - Jim VanderSteeg, Covenant Health President and CEO
... See MoreSee Less

View on Facebook

Enjoy East Tennessee and Good Health.

Learn more about our comprehensive primary care services.

Internal Medicine West News

  • Telephone, Telehealth, and Patient Portal Messaging Available During COVID-19

    To ensure the health and safety of our patients and staff from the risk of coronavirus (COVID-19), whenever possible, we’re recommending telephone, telehealth ( and direct messaging with your providers via MyCovenantHealth. This service is for established AND new patients. Here are some frequently asked questions and answers about these types of visits: How are 

  • Welcome Connie Hamilton, FNP-BC

    We are proud to welcome certified family nurse practitioner Connie Hamilton to our primary care team at Internal Medicine West. 

  • Welcome Tricia Underwood, FNP-BC

    We are proud to welcome certified family nurse practitioner Tricia Underwood to our primary care team at Internal Medicine West. 

  • Dealing with Diabetes

    Andrew Goins, DO of Internal Medicine West discusses diabetes and the importance of closely monitoring it with the help of a primary care provider. 

Read more stories on the Internal Medicine West blog .